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Defusing Interpersonal Power Struggles

I became interested in defusing power struggles when I was having power struggles with my teenage son. I thought there must be a better way. At the same time, I was conducting workshops on classroom behavior management, and knew that this is a common problem which teachers encounter every day. I tried some strategies with my son, and his behavior changed. But one day I was tired, and lazy, and reverted to my old ways, and guess what… he reverted to his old ways as well. I renewed my efforts, and his behavior changed back. So I added some strategies to my classroom behavior management workshop. School personnel responded favorably and wanted more. I now conduct workshops which are attended by mental health professionals, teachers, administrators, criminal justice professionals, and people interested in improving the climate in their home or work settings. Here are a few tips to help get started.

Basic principles of psychology tell us that people do not respond to reality, but rather to their interpretation of reality. Therefore, we need to understand their reality to interpret the situation. Typically, we make assumptions about what is important to them based on what is important to us. This may lead to erroneous interpretations. Instead, we need to explicitly ask about what is important to them, and also ask about unstated assumptions. We do this by first stating our facts.  Then we either state our interpretation, or ask their interpretation of those facts.

A possible interaction with a teenager might look like this: Present  facts first,  then solicit explanation
Parent: Dianna, you were not home at the 11 PM curfew time.  I am wondering what prevented you from being home on time. Suspend judgment for now
Dianna (presenting her viewpoint):
Clarifying Dianna's viewpoint
Parent: Am I correct that you are saying that being home on time is not important to you?
A decision must be made  here whether to permit Dianna to change the topic.  If it leads to a deeper understanding of underlying issues we may want to permit the change, but we need to be aware that it may be a manipulation to avoid discussing the
topic.
Dianna: You never trust me to do anything on my own.
Parent: Oh, so the real issue for you is one of trust.
Dianna: Yes, you never let me do what I want.
Parent: So you believe that you should have more freedom to do what you want.
Parent: So you believe that you should have more freedom to do what you want. Resuming topic of discussion
Diana: Exactly!
Parent: Diana, why do you think we have a curfew time?
The parent doesn't  accept the tempting distraction on the availability of drugs.  Frequently the underlying reasons do not surface on the first try.
Dianna: I dunno.
Parent:  Perhaps you'd take a guess.
Dianna: To keep me from drugs, but I could get drugs before the curfew.  Drugs are available all over the place any time.
Resist the temptation to go into a long winded lecture here.  Adolescents say parents tend to lecture too much so the adolescent tune the parent out.
Parent: Can you think of any other reasons?
Dianna: Um…So you know where I am…. And so I get my beauty sleep.
Parent: We do worry about you when you are not home on time.  We wonder if you were in an accident or if something bad happened.
Dianna:  Nothing bad is going to happen.
Parent: How can we develop the trust we need while giving you some freedom to make your own decisions?
Dianna: I'll call you if I'm going to be late.
Parents: That would help ease our worry, but we still need to know you are in a safe place. If you are not at a school activity, would you prefer to be at a friend's house whose parents are home, or would you prefer to have your friends here?
You may need to negotiate the solution.  Providing equally acceptable choices will reduce resistance.
Dianna: Just let me choose as long as I let you know where I am.
 Parent: Fine.  Now let’s look at the issue of trust.  You state that you do not believe we trust you, but you did not return home when you promised.  You knew that if you came in after 11 you would be grounded for two weeks.  That will occur.  Now how can we re-establish the trust after that?
Notice we did not say - You always return late.  Absolutes such as always and never open the debate about exceptions to the central concern.

Let me highlight a few strategies which helped resolve the potential power struggle.  The parent started by presenting the facts (curfew violation) and soliciting feedback about the cause.  The parent persisted in determining the underlying source of the conflict without accusing or lecturing.  They elicited and provided reasons for their concern and provided choices to resolve the issue.  Let’s contrast that to an all too frequent argument style where we present our viewpoint and the other person attacks perceived weaknesses in our argument. We only listen to their ideas long enough to find a weakness. Then, we cut them off to demonstrate the superiority of our viewpoint. They do likewise, and the process escalates into a full scale heated argument and nothing gets resolved.

__________

I recently took a fly fishing course with the Colorado Mountain Club, and was struck by the similarity between power struggles and fly fishing. In the fly fishing class, we learned that fly selection is very important. What works varies by location, season, target fish, time of day etc. We learned how to cast to get the lure where the fish are likely to be. We also learned how to set the hook when we got a bite, and reel in the fish. "Button pushing" children or colleagues can be very similar. They know what kind of barb to throw, and when and where to get your goat. They know how to set the hook to pull you in, and how to land you. Since that fly fishing course, when I see myself getting hooked into a power struggle, I have found it useful, to imagine that I am the fish. They are fishing for me, tossing the bait where they think I might bite. If I take the bait, they win and I am caught.  I must learn to either recognize the bait, or throw the hook.  Make sure you don’t end up in the “frying pan”!

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